Helpful Resources
Please click below for more information and resources:
Legal Advice
Counselling
LGBT+
Children
Immigration
Money and Debt
Housing
Pregnancy
Stalking + Sexual Abuse
Legal Advice
National Centre for Domestic Violence
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T: 0800 970 2070
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Help with issuing injunctions, including emergency non molestation orders, prohibited steps orders and occupation orders.
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Rights of Women
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Family Law: 0207 2516 577
Criminal Law: 0207 2518 887
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Offer free and confidential legal advice, help people through the law. Offer information on a wide range of legal issues including domestic violence, child contact, sexual violence and the criminal justice process and immigration and asylum as well as other legal issues arising from relationship breakdown.
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Civil Legal Advice
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T: 0345 345 4345
W: www.gov.uk/civil-legal-advice
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Offer free legal advice and support to those who are eligible for legal aid.
Support includes help around:
· Housing, if you’re homeless or at risk of being evicted
· Domestic Abuse
· Separating from an abusive partner, when you’re making arrangements for children or sorting out money and property
Counselling
We Are With You
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FREE
W: www.wearewithyou.org.uk/help-and-advice/find-service/how-we-help-mental-health/
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Offers support with stress, sleep problems, low mood and anxiety to those living in Surrey or Kent.
Online chat service available, plus information and advice regarding drug and alcohol dependency.
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The Counselling Partnership
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Low cost: £25-£55
T: 01932 244070
W: www.thecounsellingpartnership.org
Face to Face counselling in Woking, Cobham and Walton-on-Thames. Currently online/over the phone.
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Ieso Digital Health Online support
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FREE
E: info@iesohealth.com
T: 01954 230 066
W: www.iesohealth.com
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Online one-to-one cognitive behavioural therapy (CBT), delivered in real time over the internet.
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Centre For Psychology
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FREE
T: 01276 423 020
Text: 07847 639 307
W: www.centreforpsychology.co.uk
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One-to-one therapy, mindfulness group sessions and supportive workshops.
Mind Matters Surrey
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FREE
T: 0300 330 5450
W: www.mindmattersnhs.co.uk
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Face-to-face, telephone and online interventions to individuals and groups with mild to moderate mental ill-health.
Dorking Health Centre
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FREE
T: 01483 906392
W: www.dhctalkingtherapies.co.uk
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One-to-one sessions using evidence-based therapies, mindfulness group sessions, supportive workshops, option to receive therapy via phone or Skype.
Immigration
Rights of Women
Immigration and Asylum Law
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T: 020 7490 7689
W: https://rightsofwomen.org.uk/
FREE
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We are a women’s charity working in a number of ways to help women through the law.
Our vital services aim to provide women with the legal advice and information they need to understand and use the law and their legal rights. We also work to improve the law for women and increase women’s access to justice.
The Joint Council for the Welfare of Immigrants
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T: 020 7553 7470
FREE
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If you are in the UK without status and need legal advice, call our helpline. It is open on Mondays, Tuesdays and Thursdays between 10am and 1pm. The helpline is free and confidential.
Southall Black Sisters
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T: 0208 571 9595
W: https://southallblacksisters.org.uk/
FREE
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We run an; advice, advocacy and resource centre in West London which provides a comprehensive service to women experiencing violence and abuse and other forms of inequality. We offer specialist advice, information, casework, advocacy, counselling and self-help support services in several community languages, especially South Asian languages.
LGBT+
National LGBT+ Domestic Abuse Helpline
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T: 0800 999 5428
E: help@galop.org.uk
W: www.galop.org.uk/domesticabuse
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Emotional and practical support for LGBT+ people experiencing domestic abuse. Abuse isn’t always physical- it can be psychological, emotional, financial, and sexual too.
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Opening Times:
10am – 5pm Monday
10am – 5pm Tuesday
10am – 8pm Wednesday
10am – 8pm Thursday
10am – 5pm Friday
1pm – 5pm Tuesday is trans specific service.
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You can always leave us a voicemail. If you do, please let us know if it's safe for us to leave you one.
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Online chat:
Access via their website:
5pm - 8pm Wednesday
5pm - 8pm Thursday
Lesbian, Gay, Bisexual, and Transgender + (LGBT+) Domestic Abuse Casework Services
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E: referrals@galop.org.uk
Online self-referral form
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This service collaborates with many LGBT+ agencies who each provide different services for LGBT victims/survivors of domestic abuse. By contacting Galop once, you can be linked in with Galop, Stonewall Housing, LGBT Switchboard, and London Friend, and many more organizations.
You’ll have access to a range of services including:
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Advice and safety planning
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Housing advice, including options on finding safe accommodation
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Emotional support
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Free one-to-one Counselling
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Support and assistance with dealing with the police
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Help reporting incidents
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Legal advice on civil or criminal protection (e.g., non-molestation orders)
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Support through civil and criminal court system
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Help finding solicitors
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Advice on child safety and child contact issues
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Specific support around sexual abuse
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Translation service available to those who do not have English as a first language
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To get started with the LGBT Domestic Abuse Casework Service, fill out a referral form. You can explore your options with a specialist worker and receive immediate assistance if necessary.
Children
NSPCC
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T: 0808 800 5000
W: www.nspcc.org.uk/keeping-children-safe
Support and tips to help you keep children safe. From advice on children’s mental health to staying safe online, support for parents and what to do if you’re worried about a child.
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Family Lives
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T: 0808 800 2222
Family Lives offers a confidential and free helpline service for emotional support, information, advice and guidance on any aspect of parenting and family life.
Our helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.
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Support with child to parent violence.
W: www.familylives.org.uk/advice/teenagers/behaviour/teen-violence-at-home
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Offer lots of tips and coping strategies on the website.
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Young Minds (Parents Helpline)
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T: 0808 802 5544
W: www.youngminds.org.uk/find-help/for-parents/parents-helpline/
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You may have questions about a child’s behaviour, emotional wellbeing, or mental health condition. You may have a child who’s already been admitted to CAMHS and have questions about their treatment or want to know what to say to your GP when you visit them.
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Also support young people directly through the YoungMinds Crisis Messenger
FREE 24/7 support
Text YM to 85258.
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The Hideout
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Provides a virtual tour of a refuge and offers support and information for children around Domestic Abuse.
ChildLine
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T: 0800 1111
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Childline is here to help anyone under 19
in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night.
National Youth Advocacy Service
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T: 0808 808 1001
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NYAS provides advocacy and legal representation to children and vulnerable adults when important decisions are being made about them. The children and young people NYAS work with might be in care, have a disability or special needs, be subject to child protection plans, have mental health difficulties or their parents might be separating.
Money and Debt
The Money Charity
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T: 0207 062 8933
E: hello@themoneycharity.org.uk
W: https://themoneycharity.org.uk/
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FREE
We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing. Help to educate people to prevent them getting into debt in the first place.
National Debt Line
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T: 0808 808 4000
W: https://www.nationaldebtline.org
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FREE
National Debt Line is a debt advice charity run by the Money Advice Trust. We are a free and confidential debt advice service for people in England, Wales and Scotland.
Also have an online chat service.
CAP (Christians Against Poverty)
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T: 01274 760 720
Freephone: 0800 328 0006
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FREE
Offer CAP Debt Help, help people step into employment through CAP Job Clubs, help people get control of their habitual dependencies through Fresh Start and a brand-new service, CAP Life Skills, to equip people to live well on a low income.
Housing
Local Council Departments
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Surrey Heath Housing Department
T: 01276 707100
W: https://www.surreyheath.gov.uk
Woking Housing Department
T: 01483 743 834
Runnymede Housing Department
T: 01932 838383
Shelter Helpline
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T: 0808 800 4444
W: https://england.shelter.org.uk/
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Offer support advice and information on homelessness. If you have to leave your home because of violence, abuse or threatening behaviour, get help and find a safe place to stay. Help if you have nowhere to sleep, or might be homeless soon.
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Citizens Advice
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T: 0808 800 4444
W: https://www.citizensadvice.org.uk/housing/
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Offer support advice and information on housing options. Including your rights and options as tenant, homelessness
information and mortgage advice.
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Pregnancy Support
British Pregnancy Advice Service
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T: 03457 30 40 30 W:https://www.bpas.org/
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Offering support and information on topics such as; abortion, miscarriage, contraception and pregnancy testing.
Surrey Heartlands Pregnancy Advice Line
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T: 0300 123 5473
W: https://www.surreyheartlands.uk
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Provides 24/7 advice during pregnancy, labour and following the baby's birth for women under the care of Royal Surrey, Ashford, St Peter's, Epsom and St Helier.
Tommy's
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T: 0800 014 7800
W:https://www.tommys.org/pregnancy-information
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Our midwife-led information hub covers everything you need to know about having a safe and healthy pregnancy, from conception to birth.
Gov.uk
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W: https://www.gov.uk/browse/childcare-parenting/pregnancy-birth
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Information regarding your options whilst working, maternity leave, financial support and registering the birth of your baby.
Bliss
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Bliss exists to give every baby born premature or sick in the UK the best chance of survival and quality of life.
Stalking and Sexual Abuse
National Stalking Helpline
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T: 0808 802 0300
W: https://www.suzylamplugh.org/
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The National Stalking Helpline is run by Suzy Lamplugh Trust. We help and support people to stay safe from violence and aggression through the provision of free safety tips.
Victim Support
T: 0808 168 9111
W: https://www.victimsupport.org.uk/
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As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs. We'll give you information and support in confidence over the phone and direct you to your nearest office.
RASASC
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T: 0333 305 9272
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Our aim is to help survivors to overcome the abuse they have experienced and to rebuild their lives. We support women, men and young people aged 13 and over, as well as family and friends of survivors, in Surrey and the surrounding area. We provide a range of free, specialist support services:
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Free helpline
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Independent Sexual Violence Advisor (ISVA) service
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Counselling