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Refuge Coordinator*
Refuge Coordinator
£27,000 to £29,000 pa depending upon experience
36 hours per week Monday to Friday plus occasional emergency on call shifts on a rota basis (additional shift allowance paid).
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Would you like to use your strong communication and organisational skills to help us empower female survivors of domestic abuse to live a life without fear? We are looking for a capable, calm and proactive individual to join us as Refuge Coordinator. Working closely with the Refuge management team, you will help to ensure the smooth day-to-day running of the service by covering a range of tasks from processing referrals to providing monitoring information and organising visits from external agencies/organisations. As well as sharing your experience and offering guidance as needed to our Support Workers, you will provide direct key working cover on an ad hoc basis. You will also have responsibility for the efficient upkeep of the refuges, supervising our house-keeping service and liaising with our facilities manager.
We are looking for:
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An understanding of what it means to work in a trauma informed environment
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Experience of supporting survivors of trauma (not direct personal or medical care)
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Expert knowledge of issues relating to domestic abuse and relevant support services
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Knowledge of safeguarding and issues such as welfare rights, housing legislation etc.
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Supervisory experience
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Strong organisational, administration and IT skills
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The ability to remain calm in potentially stressful situations and work well as part of a team
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Full UK driving licence and a car that can be used for work purposes.
In return, Your Sanctuary offers training opportunities, 25 days annual leave plus bank holidays, a contributory pension scheme, regular clinical supervision, access to an Employee Assistance Programme and a dynamic and engaging workplace.
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Successful applicants must live within a reasonable driving distance (maximum 45 minutes) from Your Sanctuary’s Woking office and be able to undertake on-call duties as part of a rota.
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Your Sanctuary is committed to fostering an inclusive, respectful, and equitable environment for all individuals associated with our organisation. A full job description and person specification is below along with a covering letter detailing how to apply. Please send your CV and a covering letter to admin@yoursanctuary.org.uk. In your covering letter please include a paragraph on how your skills, experience and/or knowledge enable you to meet the requirements set out in the person specification for this post. Please note that we will not accept applications without a covering letter. Closing date: Friday 15th November 2024 but the post may be filled before this date.
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People with lived experience of domestic abuse and/or other trauma can be attracted to this type of work through a desire to 'give back' and help others. It is vital that candidates are sufficiently recovered from their own experience to be able to safely provide empathetic, resilient, robust, trauma-informed support for survivors at Your Sanctuary. Please carefully consider your suitability when making an application.
*Because of the nature of this post it is only open to female applicants and is exempt under Schedule 9 Part 1 of the Equality Act 2010.
No agencies please.​
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